We deliver from Monday to Friday, excluding Bank Holidays.
If more than 7 days have passed since we confirmed dispatch and your order has not arrived, then please get in touch with our team through the
(Link Contact Page)
We do not directly control the Couriers and cannot organise a specific delivery time for individual orders, however you will receive a tracking number via email once your order has been dispatched.
Once the package has left our Warehouse we no longer have control of the package, however we can contact the Courier on your behalf should intervention be required.
If we don’t have stock of an item then we will call and email you letting you know that it is out of stock, and we will send it to you as soon as stock becomes available. If you want to cancel any items that are out of stock on your order we will happily refund you.
We always look to fulfil every order in full on time, but on the odd occasion an item is missing we will attempt to contact you prior to shipping.
Upon signing for the delivery you are accepting the order is correct and in good condition, however we allow up to 48 Hours for you to advise us of missing / incorrect items.
For all orders outside the UK mainland there may be an additional postage charge. You will be contacted if this applies for your order.
If the postage costs are too high, you may cancel your order at any time prior to dispatch if you wish.